Families want to stay connected.
Healthcare staff want to keep them informed.
At Their Side makes it simple. Our platform empowers providers to share updates quickly and securely, so families have peace of mind and their loved ones in care feel supported – as if they were right at their side.
At Their Side’s Impact
Saving time for staff. Bringing peace of mind to families.



Family Calls for Updates
Families no longer need to call for care updates. Information is shared automatically and securely.

Minutes Saved Per Shift
Staff complete documentation during their shift instead of staying late, allowing them to leave on time and reduce stress.

Families Stay informed
Family members view updates directly instead of calling, which reduces duplicate communication and increases transparency.

Gold Winner — McKnight’s Tech Awards 2025 (Building Bridges)
Families face a growing challenge. At Their Side
bridges the gap between families and providers.
The need for connected care has never been greater.





Built for healthcare. Designed for people.
With At Their Side

Increase Staff Efficiency

Improve Customer Reviews

No Extra Work for Staff
Our Solution is

Available 24/7 Real Time

HIPAA Compliant

Customizable Patient Data

Patient Data Secured

After caregiving for so long, letting go was terrifying, but getting updates through At Their Side gave me peace I didn’t think was possible
– Family Member, The Enclave
No matter where they are, you’ll always be At Their Side!
At Their Side makes it easy for care teams to keep families informed, connected, and supported – no matter the distance. We believe communication is care, and every family deserves to feel close. Because peace of mind should never be out of reach.
